Politique d’expédition

SHIPPING POLICY Last updated: May 1, 2026

Thank you for shopping with M2K Trends. Here's everything you need to know about how we get your order to you.

Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Times & Costs Estimated delivery times and rates after dispatch:

  • 🇨🇦 Canada: Free shipping on orders over $75 CAD | $5 CAD on orders under $75 CAD | 5–10 business days
  • 🇺🇸 United States: Free shipping on orders over $60 USD | $4 USD on orders under $60 USD | 7–14 business days
  • 🌍 Europe & Africa: $14.99 CAD flat rate | 7–15 business days
  • 🌏 Asia: $8.99 CAD flat rate | 10–20 business days
  • 🌎 Central America & Caribbean: $10 CAD flat rate | 10–18 business days
  • 🌎 South America: $15.99 CAD flat rate | 10–20 business days
  • 🌏 Oceania: $9.99 CAD flat rate | 10–20 business days

Note: Some products ship from supplier warehouses in the United States or France. Delivery times may vary slightly depending on the ship-from location selected at checkout.

Order Tracking Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking to update after receiving your shipping confirmation.

Customs, Duties & Taxes For international orders, your package may be subject to import duties, taxes, and customs fees imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs. We recommend checking with your local customs office before placing your order.

Lost, Stolen or Delayed Packages If your tracking shows delivered but you haven't received your package:

  1. Check with neighbours and your building's mail area
  2. Wait 2 additional business days (carrier delays are common)
  3. Contact us at M2ktrends@outlook.com if the issue persists

For packages lost in transit, we will work with the carrier to investigate and offer a replacement or refund where applicable.

Incorrect Shipping Address Please double-check your shipping address at checkout. M2K Trends is not responsible for orders shipped to an incorrect address provided by the customer. Contact us immediately at M2ktrends@outlook.com if you notice an error — changes can only be made before dispatch.

Questions? 📧 M2ktrends@outlook.com 📞 +1 (437) 228-7126 🕐 Monday–Friday, 9 AM–5 PM EST